Arad Bedek Bayit Ltd. respects your privacy. This policy explains in plain language what information is collected when you use this website or contact us through it, why we need it, who we share it with and what your rights are. It covers the website only. Information you give us during an inspection, such as details of the property and the report, is handled by our office and is not covered by this policy.
Who is responsible for your information
Arad Bedek Bayit Ltd. is responsible for the information collected on this website (in the words of the law, the controller of the database).
The website is built and managed for us by Be Creative, a web agency. Be Creative holds the information on a server on our behalf and uses it only according to our instructions. Our contact details are at the bottom of this page.
Information you give us in the contact form
When you leave your details in the form, we receive your name, your phone number and the type of inspection you chose.
We also automatically store the page on which you filled in the form, the time you sent it and the IP address of your device. We keep the IP address to prevent misuse of the form, such as spam.
You are not legally required to give us these details, and the choice is yours. Without a name and a phone number we cannot call you back.
Your details are stored on a server of Hetzner in Germany, in the European Union, which is managed by Be Creative. For every new request, our office receives an email, sent through the email service Resend (United States), or a notification on the phone.
How we use your information
We use your details to call you back, answer your questions, give you a price quote and schedule an inspection.
We do not add your details to marketing lists, and we never sell them to anyone.
The chat on this website
Every page of this website has a digital assistant (chat) based on artificial intelligence. What you type in the chat, together with the address of the page you are on, is sent to a Be Creative server in Germany (Hetzner). The answer is written by a language model of Anthropic (United States), which receives the messages through the intermediary service OpenRouter (United States).
Conversations are stored to handle your request and to improve the assistant. If you ask in the chat for us to call you back, the name and phone number you type are passed on to our office.
So that the conversation continues when you move between pages, your browser stores a conversation identifier in its local storage. This identifier is not a cookie, and you can delete it at any time by clearing the site data in your browser.
Please do not type sensitive information in the chat, such as an ID number, credit card details or medical information. The assistant gives general information only, not binding engineering or legal advice.
Phone, WhatsApp, map and videos
Tapping the phone number opens the dialer on your device. Tapping the WhatsApp button opens WhatsApp, a service of Meta, and a conversation there is also subject to WhatsApp's terms and privacy policy.
The contact page shows a Google Maps map. When the map loads, Google may receive information such as your IP address and place cookies in your browser, under Google's privacy policy.
Our YouTube videos appear on this website as links. Only if you click a link do you go to YouTube, where YouTube's terms apply.
Cookies and analytics
The website itself does not place cookies. At the moment no analytics tools and no advertising pixels run on this website.
If we add such a tool in the future, we will first update this policy and ask for your consent where that is required.
Who we share information with
We share information only with the providers listed below, who help us run the website, and only as far as needed for that. Beyond that, we disclose information only when the law requires us to.
- Be Creative: building the website and managing the server and the digital assistant, on our behalf.
- Hetzner (Germany): hosting the website and the information.
- Resend (United States): sending email notifications of new requests to our office.
- Anthropic and OpenRouter (United States): processing chat messages to write an answer.
Transfers outside Israel
The servers that store the information are in Germany, a country of the European Union. Some of the providers listed above operate in the United States.
Information is transferred outside Israel in line with the Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 2001: to countries whose level of data protection is not lower than in Israel, or to providers that have committed to protect the information and to use it only for the service they provide to us.
How long we keep your information
We keep your information, both requests from the form and chat conversations, for as long as it is needed to handle your request and to maintain our relationship with you as a client, and as the law requires.
Security
Information travels between your browser and the website over an encrypted connection (HTTPS) and is stored on a server with restricted access. No system is completely secure, so we recommend giving us only the information your request needs.
Your rights
Under the Protection of Privacy Law, 1981, as amended by Amendment No. 13, which took effect in August 2025, you are entitled to see the information we hold about you, and to ask us to correct or delete information that is not correct, complete, clear or up to date.
You can also ask us to delete the details you gave on the website once they are no longer needed, and we will do so unless the law requires us to keep them.
To use these rights, contact us by email or phone using the details at the bottom of this page. If you feel we did not handle your request properly, you can also contact the Privacy Protection Authority.
Children
This website is intended for adults. We do not knowingly collect information about children.
Changes to this policy
We may update this policy, for example when we add a new service to the website. The current version is always on this page, with the date of the last update.
Questions about privacy
Do you have a question about your information or about this policy? We are happy to help.
- Phone: 077-670-4444
- Email: bedek@aradb.co.il
- Arad Bedek Bayit Ltd.
Last updated October 2026.